Mental Health Education & Training
Responding with Respect™ (RWR) Workplace Mental Health Skills
One in three Canadians experience a mental health or substance use disorder in their lifetime, while others will encounter challenges that don’t meet a diagnosed illness threshold. Both these realities can affect an employee’s well-being and impact their performance. All RWR workshops apply the 4R Action Toolkit™, which equips participants to recognize and respond to an employee, a coworker or a customer, when they notice a behaviour change. These workshops use a trauma-informed approach to ensure participants develop safe and supportive communication skills.
This workshop has 3 forms based on the organization need:
RWR: Workplace Mental Health Skills for Managers
A practical skill and knowledge-building workshop designed to normalize workplace conversations about mental health and increase early intervention if needed.
This knowledge and skill-building workshop will help managers support an employee who is struggling with what may be a mental health challenge or with a situation that is affecting their mental well-being. Activities, discussions, and practicing the 4R Action Toolkit engage participants throughout the workshop.
Managers will:
- Build Mental Health Knowledge.
- Explore the workplace as a risk and a protective factor for mental well-being.
- Learn about the impact of stigma and mitigation strategies.
- Identify practices for cultivating approachable leadership.
- Use the 4R Action Toolkit™ for effective results.
- The 7-hour workshop includes all the above plus:
- Two case scenario opportunities to practice the 4R Action Toolkit™.
- Using the 4R Action Toolkit™ in Urgent Situations, which includes a scenario.
- Two case scenarios for discussion.
Responding with Respect: Workplace Mental Health Skills for Managers has 2 formats:
- Full day: 7-hour workshop I $3500 Virtual, $3600 in person
- Half day: 4-hour workshop I $2000 Virtual, $2100 in person
Maximum number of participants: 15 virtually | 24 in-person
7-Hour format includes Basic content and takes a deeper dive into mental health problems and their associated behaviours. Participants practice with custom, complex case studies.
RWR: Workplace Mental Health Skills for Employees
Evidence-based research indicates early intervention can mitigate the impact of mental illness or mental health challenges. Employees are often the first to notice a change in a coworker’s behaviour but lack the skills to speak with them about their observations and concerns. Employees will learn how to engage their coworkers in a respectful conversation to bring awareness of the change, using safe and supportive communication skills. Employees will learn how to:
- Build Mental Health Knowledge
- Navigate the language of stigma
- Understand the Mental Health Continuum
- Be aware of the impacts of Mental Health
- Use the 4R Action Toolkit™ to develop skills to talk with coworkers
- Increase awareness of self-care for mental health
Length: 4-hour workshop
$2000 Virtual, $2100 in person
Maximum number of participants: 15 virtually | 24 in-person
RWR: Workplace Mental Health Skills for Frontline
Building on the service expertise of your frontline staff and recognizing their role as brand ambassadors. In this training, the RWR 4R Model © is applied to the customer/client relationship. Participants will:
- Discover how to create a safe space
- Review common mental illnesses
- Develop Respectful Responding skills
- Challenge myths and stigma
- Apply new knowledge to custom case studies
- Learn the Mental Health Continuum
- Explore self-awareness
Responding with Respect: Workplace Mental Health Skills for Frontline has 2 formats:
Full day: 7-hour workshop I $3500 Virtual, $3600 in person
Half day: 4-hour workshop I $2000 Virtual, $2100 in person
Maximum number of participants: 15 virtually | 24 in-person
7-Hour format includes Basic content and takes a deeper dive into mental health problems and their associated behaviours. Participants practice with custom, complex case studies.
Mental Health 101
Mental Health 101 is a foundational workplace training designed to build a supportive, stigma-free culture where employees thrive. An interactive session that equips employees and managers with the practical skills needed to support mental well-being at work.
This course focuses on:
- What is Mental health and mental health concerns
- Stress continuums
- Stigma and its effect on help-seeking
- Empathy and effective communication
- Signs and symptoms of common mental health concerns
- Develop supportive skills that will help appropriately respond to people
experiencing an emerging mental health problem - Gain an understanding of community resources
- Case studies
Length: 7-hour workshop
$3500 Virtual, $3600 in person
Maximum number of participants: 15 virtually | 24 in-person
Mental Health First Aid (MHFA)
MHFA is the help provided to a person developing a mental health problem or experiencing a mental health crisis. Just like physical first aid is provided until medical treatment can be obtained, MHFA is given until appropriate support is found or until the crisis is resolved.
We run public sessions of MHFA, or you can contact us about bringing MHFA to your community or workplace.
Our MHFA Trainers bring you top-quality training to you in a comfortable and safe training space.
Please note we are unable to provide training for groups smaller than 15 people.
Venue expenses and food expenses are extra and not included in the listed price.
How MHFA helps:
- Preserves life where a person may be a danger to themselves or others.
- Provides help to prevent the mental health problem from developing into a more serious state.
- Promotes the recovery of good mental health.
- Provides comfort to a person experiencing a mental health problem.
MHFA Certification
MHFA Essentials
One-Hour Workshop Series
Our One-Hour Workshop Series features 6 workshops that centre on a particular mental health topic. All workshops are one hour and are offered in-person (25 persons at most) or virtually (with no limit of participants).
Format & Cost: One-hour workshop | $700
Max Group Size: 25 in-person or unlimited virtually
1. Conflict Management
Conflict Management is the method of identifying and handling conflicts sensibly, fairly, and efficiently in professional as well as personal life. This workshop will focus on conflict styles, conflict resolution, and types of conflict. Conflict will also be presented in a way that fosters growth and development and also how it can be perceived as positive in certain situations. The workshop is interactive and there is time allotted to discuss scenarios and situations as well as time to ask questions.
2. Stress Management/Stress Busters
Stress today is prevalent for all canadians. Stress is a causal factor in many mental health issues and contributes to high blood pressure, Diabetes, and Cancer. It also can cause muscle tension, gastrointestinal issues and impact our immune system. This workshop explores the causal factors of stress, the impact of stress and the importance of stress management. Participants are given tools to manage stress and also instructed on self care and self care plans. The workshop is interactive and stress management techniques are taught and practiced.
3. Emotional Aspects of Retirement
Retirement isn’t just an ending—it’s a major life transition. People who navigate it best tend to treat it not as “stopping work,” but as “starting a new phase with intention.” For many people, work provides structure, meaning, and a sense of identity. When that ends, it can feel like losing a part of yourself. Questions like “Who am I now?” or “What’s my purpose?” are very common, especially in the first year. This workshop will identify and explore the emotional aspects of retirement and provide tools to help make this transition. The workshop is designed to be interactive.
4. Parenting in Changing Times
Parenting today feels very different from even a generation ago. Rapid changes in technology, social expectations, education, and mental health awareness have reshaped what it means to raise children. Instead of relying on one “right way,” modern parenting is more about adapting thoughtfully. This workshop is designed to help parents navigate the challenges of parenting in today’s world. The participant will learn some techniques to understand parenting today as well as how to parent their children. The workshop will be interactive and leave time for questions.
5. Challenges of Shift Work
Shift work—especially night shifts or rotating schedules—can seriously disrupt your body and daily life. Some challenges include disrupted sleep patterns, mental health, fatigue, emotional regulation, poor eating habits, relationship challenges, and lack of immunity to illness. This workshop will focus on tips to make shift work easier and give some real-life suggestions.
6. Employee Wellness
Employee wellness is all about supporting the physical, mental, and emotional health of people at work so they can perform well and feel good doing it. It’s not just gym memberships anymore—it’s a full ecosystem of support. This workshop will focus on the key areas of employee wellness and how to develop healthy workplaces. The workshop is interactive and there is time for questions.
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