Responding with Respectâ„¢ (RWR) Workplace Mental Health Skills
One in three Canadians experience a mental health or substance use disorder in their lifetime, while others will encounter challenges that don’t meet a diagnosed illness threshold. Both these realities can affect an employee’s well-being and impact their performance. In this workshop, managers, and supervisors build on their knowledge and skills and learn how to support an employee struggling with a mental health challenge or a situation affecting their mental health. A variety of activities and discussion opportunities, and relevant case scenarios maximize engagement.
RWR: Creating a psychologically healthy and safe workplace
All RWR workshops apply the 4R Action Toolkitâ„¢, which equips participants to recognize and respond to an employee or a coworker when they notice a behaviour change. These workshops use a trauma-informed approach to ensure participants develop safe and supportive communication skills. Bringing the managers and essential employee workshops to your organization establishes a shared knowledge and language as you strive to build a culture of psychological health and safety.
- Build Mental Health knowledge
- Navigate the language of stigma
- Use the 4R Action Toolkitâ„¢ for effective results
- Identify practices for cultivating approachable leadership
- Review the Duty to Inquire and Accommodations
- Identify the application of 4Rs in urgent situations
- Recognize healthy boundaries
Length: 7-hour workshop
$3500 Virtual , $3600 in person
Maximum number of participants: 15 virtually | 24 in-person
RWR: Workplace Mental Health Skills for Managers
A practical skill and knowledge-building workshop designed to normalize workplace conversations about mental health and increase early intervention if needed. 1 in 3 Canadians will experience a mental health or substance use disorder in their lifetime, while others will experience challenges that don’t meet the threshold for a diagnosed illness. Both realities can impact an employee’s wellness and performance. You don’t need to become a mental health expert to support your teams; what is required is to know how to have a safe, respectful, and supportive conversation with an employee who is not themselves. This knowledge and skill-building workshop will help managers support an employee who is struggling with what may be a mental health challenge or with a situation that is affecting their mental well-being. Activities, discussions, and practicing the 4R Action Toolkit engage participants throughout the workshop.
Managers will:
- Build Mental Health Knowledge
- Explore the workplace as a risk and a protective factor for mental well-being.
- Learn about the impact of stigma and mitigation strategies.
- Identify practices for cultivating approachable leadership.
- Use the 4R Action Toolkitâ„¢ for effective results.
- The 7-hour workshop includes all the above plus:
- Two case scenario opportunities to practice the 4R Action Toolkitâ„¢.
- Using the 4R Action Toolkitâ„¢ in Urgent Situations, which includes a scenario.
- Two case scenarios for discussion.
- Introduction to the National Standard for a Psychologically Healthy and Safe Workplace.
Responding with Respect: Workplace Mental Health Skills for Managers has 2 formats:
- Full day: 7-hour workshop I $3500 Virtual, $3600 in person
- Half day: 4-hour workshop I $2000 Virtual, $2100 in person
This course is currently being offered virtually via Zoom.
Maximum number of participants: 15 virtually | 24 in-person
RWR: Workplace Mental Health Skills for Employees
Evidence-based research indicates early intervention can mitigate the impact of mental illness or mental health challenges. Employees are often the first to notice a change in a coworker’s behaviour but lack the skills to speak with them about their observations and concerns. Employees will learn how to engage their coworkers in a respectful conversation to bring awareness of the change, using safe and supportive communication skills. Employees will learn how to:
- Build Mental Health Knowledge
- Navigate the language of stigma
- Understand the Mental Health Continuum
- Be aware of the impacts of Mental Health
- Use the 4R Action Toolkitâ„¢ to develop skills to talk with coworkers
- Increase awareness of self-care for mental health
Length: 4-hour workshop
$2000 Virtual, $2100 in person
Maximum number of participants: 15 virtually | 24 in-person
RWR On the Frontline
Building on the service expertise of your frontline staff and recognizing their role as Brand Ambassadors. In this training, the RWR 4R Model © is applied to the customer/client relationship. Participants will:
- Discover how to create a safe space
- Review common mental illnesses
- Develop Respectful Responding skills
- Challenge myths and stigma
- Apply new knowledge to custom case studies
- Learn the Mental Health Continuum
- Explore self-awareness
Length: 4-hour workshop
$2000 Virtual, $2100 in person
Maximum number of participants: 15 virtually | 24 in-person
RWR On the Frontline – Help & Hope
This training includes the RWR On the Front Line – Basic content and takes a deeper dive into mental health problems and their associated behaviours. Participants practice with custom, complex case studies.
Length: 7-hour workshop
$3500 Virtual , $3600 in person
Maximum number of participants: 15 virtually | 24 in-person
Mental Health 101
This course focuss on:
- What is Mental health and mental health concerns
- Stress continuums
- Stigma and its effect on help-seeking
- Empathy and effective communication
- Signs and symptoms of common mental health concerns
- Develop supportive skills that will help appropriately respond to people experiencing an emerging mental health problem
- Gain an understanding of community resources
- Case studies
Length: 7-hour workshop
$3500 Virtual, $3600 in person
Maximum number of participants: 15 virtually | 24 in-person
Mental Health First Aid (MHFA)
MHFA is the help provided to a person developing a mental health problem or experiencing a mental health crisis. Just like physical first aid is provided until medical treatment can be obtained, MHFA is given until appropriate support is found or until the crisis is resolved.
We run public sessions of MHFA, or you can contact us about bringing MHFA to your community or workplace.
Our MHFA Trainers bring you top-quality training to you in a comfortable and safe training space.
How MHFA Helps
- Preserves life where a person may be a danger to themselves or others.
- Provides help to prevent the mental health problem from developing into a more serious state.
- Promotes the recovery of good mental health.
- Provides comfort to a person experiencing a mental health problem.
MHFA Basic
MHFA Basic is intended for adults interacting with adults (18 years and older). This course focuses on the four most common mental health disorders including substance-related, mood-related, anxiety and trauma-related, and psychotic disorders. Participants who take this course are well prepared to interact confidently about mental health with their family, friends, communities, and workplaces.
MHFA Adults Who Interact with Youth
MHFA Adults Who Interact with Youth is intended for an adult audience whose primary focus is youth (aged 14-25). In addition to the four most common disorders discussed in MHFA BASIC, this course includes instruction about eating disorders and deliberate self-injury. Participants who take this course are well prepared to interact confidently about mental health with the young people in their lives, including at schools, extra-curricular activities, social services, with family, friends, and communities.
MHFA Seniors
Canada has an aging population. As of July 1, 2015, there were more people aged 65 years and older in Canada than children under the age of 15 years. The likelihood of experiencing a mental health problem or illness in a given year increases as of age 69 and currently, men aged 80 and older have the highest suicide rates in Canada.
MHFA Seniors is an adaptation of the MHFA Basic course that is intended to increase the capacity of seniors, families (informal caregivers), friends, and staff in care settings and communities to promote mental health in seniors, prevent mental illness and suicide wherever possible in seniors and intervene early when problems first emerge.
The course content and resource materials are based on the best available evidence and practice guidelines and were developed in consultation with Canadian experts in the field of geriatric psychiatry. The curriculum was developed for the Mental Health Commission of Canada at Trillium Health Partners, a healthcare organization that prioritizes seniors’ health and wellness.
MHFA course fees
- MHFA Basic/Standard (Virtual) Public: $285/ person
- MHFA Basic Private: $3,420 up to 12 participants + $100 for additional participants (Max number of participants per session is 25)
- MHFA Youth/Senior Private: $3,540 up to 12 participants + $100 for additional participants (Max number of participants per session is 25)
- MHFA Standard (Virtual) Private: $3,420 up to 12 participants + $100 for additional participants (Max number of participants per session is 25)
Private MHFA courses will incur an additional cost if a venue, refreshments, and lunch are required.
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